Having The Right Business Telephone Systems Is Priceless

By Elaine Guthrie


The telephone has been around for a long time and it is an important tool whether for business or home. It is essential in case of an emergency so that help can be called. This is also true when it comes to businesses, without business telephone systems, when the fax machine stops working, or the computer crashes help will need to be called every time tech in Vancouver, BC misbehaves.

When the present equipment in a business begins to not function like it should, or if the equipment is outdated a new system will need to be installed. Everyone in the company will need to have a telephone at their disposal whether they are in the warehouse, sales and even drivers. Before going and buying a new system there should be a few important checklists to keep in mind.

The telephone has been around for a long time and one of the first was called the lover's phone. It had two diaphragms that were connected by a wire which then transmitted the sound by vibrations. Many will be familiar with this form as this was used by many while growing up, better known as the tin can telephone. This phone was made by a Robert Hooke during the years sixteen sixty four and sixteen eighty five.

The Hybrid comes in three different systems. The KX-TDE100 is able to function with both the local and broadband networks and is designed for the larger firm that employs about three hundred. It has an advanced communication platform and had a standard digital and analogue extension.

The basic features have a conference facility as well as being able to record the last two hundred calls. There is ample space to save up to five hundred names and is an analogue, DECT and IP configuration phone. The advanced features have a caller ID as well as call waiting, on hold and speed dialling. The auto attendant has five interactive voice responses and when it comes to conferences they offer password protected bridges for up to thirty two participants.

It might be necessary to get a few wireless IP phones so that the staff can be reached where ever they might be whether in the building or out to lunch. Another option is that any messaging that comes through whether it is by e-mail or text message will need to reach the correct person quickly. The whole purpose is to ensure that things in the day to day running of the business will be successful.

It has the general basic features of voicemail as well as directory search. There is ample space to save up to three thousand names as well as conference, follow-me and diverts. The advanced features which are included come with four different company greetings as well as direct transfer to voicemail, call backs and personal assistant.

The additional features include Smartphone integration, contact centre and IC Social networks. The audio conference is protected by a password and there can be up to six using this at the same time in conference. It also has a SmartCall Routing which is able to analyse each call.




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